Rules and Regulations

An unambiguous understanding of the Terms is essential for the correct application of the rules. Below are the definitions of the main concepts.

Subjects of the Relationship:

• Client (player, user) – a physical person who has reached the permitted age to participate in gambling in their jurisdiction, who has registered on the platform and places a bet with the company;
• A Company (Bookmaker, “we”, “us”) – a legal entity licensed to organize and accept bets, which operates the platform and provides the services.

Basic Elements of a Bet:

• Bet – the monetary amount in a specific currency that the client transfers to the company as their participation in the prediction for the outcome of the event. This amount is blocked in the game account;
• A Stake – a bilateral agreement that arises between the client and the company at the time of bet acceptance. According to its terms, the client predicts a certain outcome and the company commits to pay the winnings if the prediction is correct;
• Outcome – the final result of a specific event (e.g., Team A victory, draw, total goals over 2.5) on which the bet was placed;
• Odds – a numerical multiplier defined by the company’s analysts. It reflects the estimated probability of an outcome and is the basis for calculating a potential win using the formula: bet amount X coefficient = potential win;
• Betting Line – a dynamically updated catalog of all events available for betting. For each event, the line contains a list of possible results (markets) with corresponding odds, as well as the time when bets are accepted (date and time of the market “closing”).

Technical and Accounting Concepts:

• Game Account (personal account) – a unique secure client account in the company’s system. Deposits are credited to the account, bet amounts are deducted, and winnings are received into the account. The account reflects the current balance and the history of all transactions;
• Regular Time – a concept strictly defined for each sport. Usually, this is the regular duration of the game: in football – two halves of 45 minutes plus time added by the referee; in basketball – four quarters, etc. Important: regular time does not include overtime, extra time, penalties, or shootouts unless specified otherwise in the specific rules for the sport;
• A Void Bet – a procedure in which a bet is invalidated for reasons indicated in the rules (e.g., cancellation of a match). In this case, the bet amount is returned to the client’s account and appears in settlement documents with a coefficient of 1.00 (which is equivalent to multiplying by 1).

These principles constitute the basis for all subsequent specific rules and procedures.

• Principle of Final Bet Acceptance. A bet is considered legally binding and binding for both parties only at the time of its full registration on the company’s central server and after the receipt by the client of a unique bet number (receipt). Until then, the company has the right to reject the bet. After registration, the bet cannot be canceled or changed at the client’s initiative, except as expressly permitted by the rules (line error, use of the Cash Out function);
• Principle of Official Data Calculation. The company calculates all bets exclusively based on information received from official and reputable sources. Such sources include official records of sports federations (FIFA, UEFA, NBA, etc.), data from tournament organizers, or recognized international providers of sports statistics (e.g., StatsPerform). Information from news sites, TV titles, or broadcasts may only be used for reference purposes and is not a basis for calculation;
• Principle of Client Responsibility for Verification. The client is obliged to carefully verify all details before confirming the bet: selected event, outcome, coefficient, amount. After registration, complaints regarding these parameters will NOT be accepted. The company also recommends that clients independently track the start time of events, as the time in the line is for reference;
• The Principle of Anti-Fraud and Integrity. The company applies zero tolerance to any form of dishonest play. This includes:
  • Use of insider information (bets on events whose outcome is already known to the client);
  • Participation in collusion or match-fixing;
  • Account manipulation (creation of multiple accounts, transfer of an account to third parties);
  • Use of automated scripts or bots to place bets;
  • Abuse of bonus programs (e.g., using bonuses without the intention to play, but only to withdraw through agreed actions).

If such activity is detected, the Company reserves the right to cancel all bets made, confiscate winnings, close all linked accounts without refund, and transmit information to the relevant law enforcement or regulatory authorities.

The company unilaterally establishes and has the right to modify at any time:

• The maximum bet amount for a specific event or a specific market;
• The highest possible win with a single bet or in a given period;
• Individual limits for a specific client, based on their gaming activity, deposit history, or risk assessment.

These changes may be introduced without prior notice. The odds and conditions for bets already accepted remain unchanged. Interdependent Results: it is forbidden to include in the same combined bet results that logically affect each other (e.g., “Team A Victory” and “Total goals in game over 1.5”, if Team A’s victory likely implies goals scored). If such results are found, the company may recalculate the bet, excluding one of them.

The company may also intervene in situations such as:

• Technical or Human Errors in the Line: If an obvious error is made in the line through the company’s fault (odds of 100.0 instead of 1.01, incorrect teams), all bets accepted based on incorrect data may be declared void and calculated with odds of 1.00;
• If an event is postponed for more than 72 hours, all bets will be voided;
• If the event starts but does not end on the scheduled day (interrupted), bets will be calculated as follows: results that were already decided at the time of interruption (e.g., winning the first set in tennis) will be calculated as they are. Outcomes that were not defined are suspended. If the event is restarted and played within the next 48 hours, the calculation will be made based on the final result. Otherwise, bets on undefined selections will be voided (odds of 1.00);
• The substitution of a team or a change of venue to a neutral field are generally not grounds for canceling bets on the outcome of the game. However, in individual sports (tennis, boxing, MMA), the substitution of one of the participants voids all bets on that particular game.

If the client wants to use the platform and agrees with the company policy, they must know their obligations and rights. They are as follows:

Responsibilities of the Client:

• Observance of laws. The Client guarantees that participation in the game is legal in their country of residence and that they have reached the legal age;
• Reliability of information. Provide accurate personal data during registration and keep it updated;
• Confidentiality of credentials. The client is solely responsible for the security of the login and password. All actions performed after logging into the account are considered performed by the client themselves;
• Timely verification of calculations. The client is obliged to independently monitor the bet history and the correctness of the accumulation of winnings.

In case of disagreement with the actions of the operator, any client can file an official complaint in the name of the company. Any complaint related to the settlement of a specific bet must be submitted within ten (10) calendar days from the conclusion of the event. The complaint is submitted through the Customer Support service on the official website and must contain:

• Game account number;
• Unique number of the disputed bet;
• Date and time of the event;
• A clear description of the nature of the complaint (e.g.: “in my opinion, the bet should be calculated as a winner because…”);
• References to official sources that confirm the client’s position.

The COMPANY considers the complaint, conducts its own verification in official sources, and makes a decision. The response is provided within a reasonable timeframe, usually within a few business days. The company’s decision, made based on official data, is final for operational matters.

Furthermore, these rules establish that, before resorting to court, the client is obliged to go through the provided complaint procedure. Filing a claim without complying with this order may be grounds for leaving the complaint without consideration.

Due to the peculiarities of national laws, the company does not provide services to residents of several countries. This list includes:

• United States and its territories (due to the UIGEA Act);
• United Kingdom (requires separate UKGC license);
• Many European Union countries (France, Germany, Netherlands, Spain, etc.) where state operator monopolies or special licenses exist;
• Australia (prohibition of interactive games for unlicensed operators);
• Countries with a total ban on gambling (e.g., United Arab Emirates, Saudi Arabia, Qatar).

The use of technologies to circumvent geographical blockades (VPNs, Proxy Servers, Smart DNS) to register from a prohibited country is a flagrant violation of the rules. If such fraud is discovered (usually through verification or a withdrawal request), the company has the right to immediately close the account and confiscate all funds, including deposits made, without the possibility of appeal.

The Company reserves the right to unilaterally change these rules. Changes take effect from the moment of their publication on the official website. The continued use of the services after the publication of changes will be considered as unconditional acceptance of the revised rules by the client. It is recommended that the client periodically checks the current version of the document.

Issues not expressly resolved by these Terms will be resolved in accordance with the laws of the jurisdiction in which the company is registered and licensed (e.g., the laws of Curacao, Malta, Gibraltar) and the Terms of its gambling license.